Report an accident
Report an accident
We must be notified of any damage to the vehicle, even minor damage, within 24 hours.
- If a third party is involved, send us your European accident notification within 24 hours
- For other incidents (no identified third party, window or windscreen damage, vandalism, etc.), all you need to do is complete the incident declaration form within 24 hours
- If liability is disputed, a person is injured or a party leaves the scene of the accident, call the Police and demand a report
Once LeasePlan has received the incident file, we will provide you with details of our approved panel beaters. We will provide you with a free replacement Category B vehicle for as long as it takes to repair your vehicle.
As for insurance*, all drivers are insured as long as they hold a valid driving licence and they comply with the provisions of the highway code.
*If LeasePlan is not responsible for claims management, contact your insurer and send a copy of the notice/report to LeasePlan
Interim check
Interim check
Do you need to return your vehicle part way through your agreement? LeasePlan offers you an easy solution through its “interim checks”. The interm check is really an inspection report of the vehicle, carried out according to Renta standards, before the car passes to a different driver.
Document requests
Document requests
Request a no claims certificate, the code for your fuel card, a copy of your green card, a duplicate tax disc, a parking permit or even an expenses reimbursement.
Contact us
Call us
